{"id":4152,"date":"2026-03-26T08:59:52","date_gmt":"2026-03-26T00:59:52","guid":{"rendered":"http:\/\/www.csw-vn.cn\/?p=4152"},"modified":"2026-03-26T08:49:40","modified_gmt":"2026-03-26T00:49:40","slug":"iso90012026%e6%96%b0%e7%89%88%e6%8d%a2%e7%89%88%ef%bc%9a%e9%a1%be%e5%ae%a2%e9%9c%80%e6%b1%82%e7%ae%a1%e7%90%86%e6%96%b0%e8%a6%81%e6%b1%82","status":"publish","type":"post","link":"http:\/\/www.csw-vn.cn\/vi\/4152.html","title":{"rendered":"ISO9001:2026 phi\u00ean b\u1ea3n m\u1edbi: c\u00e1c y\u00eau c\u1ea7u m\u1edbi \u0111\u1ec3 qu\u1ea3n l\u00fd nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng"},"content":{"rendered":"<pre class=\"wp-block-code\"><code>        \"T\u1eadp trung v\u00e0o kh\u00e1ch h\u00e0ng\" l\u00e0 nguy\u00ean t\u1eafc \u0111\u1ea7u ti\u00ean trong b\u1ea3y nguy\u00ean t\u1eafc qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 l\u00e0 n\u1ec1n t\u1ea3ng c\u1ee7a ti\u00eau chu\u1ea9n ISO9001. Phi\u00ean b\u1ea3n m\u1edbi c\u1ee7a ti\u00eau chu\u1ea9n ISO9001:2026 \u0111\u01b0a ra c\u00e1c y\u00eau c\u1ea7u chuy\u00ean s\u00e2u, n\u0103ng \u0111\u1ed9ng v\u00e0 h\u01b0\u1edbng t\u1edbi t\u01b0\u01a1ng lai h\u01a1n \u0111\u1ec3 th\u1ef1c hi\u1ec7n nguy\u00ean t\u1eafc n\u00e0y. Qu\u1ea3n l\u00fd nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng kh\u00f4ng c\u00f2n gi\u1edbi h\u1ea1n \u1edf x\u00e1c nh\u1eadn \u0111\u1eb7c \u0111i\u1ec3m k\u1ef9 thu\u1eadt khi nh\u1eadn \u0111\u01a1n \u0111\u1eb7t h\u00e0ng, m\u00e0 n\u00ean ph\u00e1t tri\u1ec3n th\u00e0nh quy tr\u00ecnh \u0111\u1ed3ng s\u00e1ng t\u1ea1o gi\u00e1 tr\u1ecb t\u00edch c\u1ef1c v\u00e0 t\u01b0\u01a1ng t\u00e1c ch\u1ea1y qua to\u00e0n b\u1ed9 v\u00f2ng \u0111\u1eddi c\u1ee7a s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5. Trong c\u00f4ng vi\u1ec7c thay \u0111\u1ed5i phi\u00ean b\u1ea3n, c\u00e1c doanh nghi\u1ec7p ph\u1ea3i xem x\u00e9t l\u1ea1i v\u00e0 n\u00e2ng c\u1ea5p c\u00e1c c\u01a1 ch\u1ebf qu\u1ea3n l\u00fd nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng h\u1ecd ti\u1ebfp t\u1ee5c cung c\u1ea5p tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u01b0\u1ee3t qu\u00e1 mong \u0111\u1ee3i.\n       <strong> B\u01b0\u1edbc nh\u1ea3y v\u1ecdt trong qu\u1ea3n l\u00fd t\u1eeb \"y\u00eau c\u1ea7u\" \u0111\u1ebfn \"gi\u00e1 tr\u1ecb v\u00e0 tr\u1ea3i nghi\u1ec7m\"<\/strong>\n        Phi\u00ean b\u1ea3n m\u1edbi c\u1ee7a ti\u00eau chu\u1ea9n th\u00fac \u0111\u1ea9y s\u1ef1 hi\u1ec3u bi\u1ebft c\u1ee7a doanh nghi\u1ec7p v\u1ec1 nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 m\u1edf r\u1ed9ng t\u1eeb b\u1ec1 m\u1eb7t \u0111\u1ebfn chi\u1ec1u s\u00e2u: \n        1. X\u00e1c \u0111\u1ecbnh nhu c\u1ea7u r\u00f5 r\u00e0ng v\u00e0 ng\u1ea7m: Kh\u00f4ng ch\u1ec9 c\u1ea7n l\u00e0m r\u00f5 c\u00e1c y\u00eau c\u1ea7u (nhu c\u1ea7u r\u00f5 r\u00e0ng) do kh\u00e1ch h\u00e0ng n\u00eau ra v\u00e0 li\u00ean quan \u0111\u1ebfn \u0111\u1eb7c \u0111i\u1ec3m c\u1ee7a s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5, m\u00e0 c\u00f2n kh\u00e1m ph\u00e1 nh\u1eefng k\u1ef3 v\u1ecdng v\u00e0 \u0111i\u1ec3m \u0111au c\u01a1 b\u1ea3n (nhu c\u1ea7u ng\u1ea7m) m\u00e0 kh\u00e1ch h\u00e0ng kh\u00f4ng n\u00eau ra m\u00e0 c\u00f2n \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 l\u00f2ng trung th\u00e0nh c\u1ee7a h\u1ecd th\u00f4ng qua ph\u00e2n t\u00edch d\u1eef li\u1ec7u, ph\u1ecfng v\u1ea5n, quan s\u00e1t, b\u1ea3n \u0111\u1ed3 h\u00e0nh tr\u00ecnh c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 c\u00e1c ph\u01b0\u01a1ng ph\u00e1p kh\u00e1c. . \n        2. Ch\u00fa \u00fd \u0111\u1ebfn nhu c\u1ea7u thay \u0111\u1ed5i linh ho\u1ea1t: Nhu c\u1ea7u v\u00e0 k\u1ef3 v\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng \u0111ang thay \u0111\u1ed5i linh ho\u1ea1t. Ti\u00eau chu\u1ea9n y\u00eau c\u1ea7u thi\u1ebft l\u1eadp m\u1ed9t c\u01a1 ch\u1ebf \u0111\u1ec3 li\u00ean t\u1ee5c theo d\u00f5i v\u00e0 \u0111\u00e1nh gi\u00e1 th\u00f4ng tin nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng li\u00ean quan \u0111\u1ebfn s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5, bao g\u1ed3m t\u00e1c \u0111\u1ed9ng gi\u00e1n ti\u1ebfp c\u1ee7a xu h\u01b0\u1edbng th\u1ecb tr\u01b0\u1eddng, ph\u00e1t tri\u1ec3n c\u00f4ng ngh\u1ec7, xu h\u01b0\u1edbng \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh, thay \u0111\u1ed5i quy \u0111\u1ecbnh, v.v. \u0111\u1ed1i v\u1edbi k\u1ef3 v\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng. \n        3. Qu\u1ea3n l\u00fd to\u00e0n b\u1ed9 v\u00f2ng \u0111\u1eddi c\u1ee7a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng: Qu\u1ea3n l\u00fd nhu c\u1ea7u n\u00ean bao g\u1ed3m to\u00e0n b\u1ed9 v\u00f2ng \u0111\u1eddi t\u1eeb vi\u1ec7c nh\u1eadn bi\u1ebft kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, mua, s\u1eed d\u1ee5ng, b\u1ea3o tr\u00ec \u0111\u1ebfn t\u1eeb b\u1ecf ho\u1eb7c mua l\u1ea1i. Ch\u00fa \u00fd \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m v\u00e0 ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng t\u1ea1i m\u1ed7i \u0111i\u1ec3m li\u00ean h\u1ec7 v\u00e0 s\u1eed d\u1ee5ng n\u00f3 l\u00e0m c\u01a1 s\u1edf \u0111\u1ec3 nh\u1eadp v\u00e0 c\u1ea3i thi\u1ec7n nhu c\u1ea7u. \n        4. C\u00e2n b\u1eb1ng nhu c\u1ea7u c\u1ee7a c\u00e1c b\u00ean li\u00ean quan: Trong khi hi\u1ec3u nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng, c\u1ea7n xem x\u00e9t c\u00e1c y\u00eau c\u1ea7u h\u1ee3p l\u00fd c\u1ee7a c\u00e1c b\u00ean li\u00ean quan kh\u00e1c (nh\u01b0 lu\u1eadt ph\u00e1p v\u00e0 quy \u0111\u1ecbnh, x\u00e3 h\u1ed9i, nh\u00e2n vi\u00ean) v\u00e0 t\u00ecm ki\u1ebfm s\u1ef1 c\u00e2n b\u1eb1ng t\u1ed1t nh\u1ea5t trong vi\u1ec7c thi\u1ebft k\u1ebf s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5.\n         <img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"222\" class=\"wp-image-1184\" style=\"width: 400px;\" src=\"http:\/\/www.csw-vn.cn\/wp-content\/uploads\/2024\/04\/7.jpg\" alt=\"\" srcset=\"http:\/\/www.csw-vn.cn\/wp-content\/uploads\/2024\/04\/7.jpg 450w, http:\/\/www.csw-vn.cn\/wp-content\/uploads\/2024\/04\/7-300x167.jpg 300w, http:\/\/www.csw-vn.cn\/wp-content\/uploads\/2024\/04\/7-18x10.jpg 18w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/>\n     <strong>   Thi\u1ebft l\u1eadp m\u1ed9t quy tr\u00ecnh qu\u1ea3n l\u00fd nhu c\u1ea7u c\u00f3 h\u1ec7 th\u1ed1ng<\/strong>\n        \u0110\u1ec3 \u0111\u00e1p \u1ee9ng c\u00e1c y\u00eau c\u1ea7u m\u1edbi, c\u00e1c doanh nghi\u1ec7p c\u1ea7n t\u1ed1i \u01b0u h\u00f3a ho\u1eb7c thi\u1ebft l\u1eadp quy tr\u00ecnh qu\u1ea3n l\u00fd nhu c\u1ea7u c\u00f3 c\u1ea5u tr\u00fac, bao g\u1ed3m: \n        \u2022 Thu th\u1eadp nhu c\u1ea7u: s\u1eed d\u1ee5ng nhi\u1ec1u k\u00eanh (nh\u01b0 nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng, ph\u1ea3n h\u1ed3i b\u00e1n h\u00e0ng, h\u1ed3 s\u01a1 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng, m\u1ea1ng x\u00e3 h\u1ed9i, \u0111\u00e1nh gi\u00e1 s\u1ea3n ph\u1ea9m, c\u1ed9ng \u0111\u1ed3ng ng\u01b0\u1eddi d\u00f9ng) \u0111\u1ec3 thu th\u1eadp th\u00f4ng tin nhu c\u1ea7u m\u1ed9t c\u00e1ch c\u00f3 h\u1ec7 th\u1ed1ng. \n        \u2022 Ph\u00e2n t\u00edch v\u00e0 chuy\u1ec3n \u0111\u1ed5i nhu c\u1ea7u: ph\u00e2n lo\u1ea1i, ph\u00e2n lo\u1ea1i, ph\u00e2n t\u00edch v\u00e0 \u01b0u ti\u00ean th\u00f4ng tin ban \u0111\u1ea7u \u0111\u01b0\u1ee3c thu th\u1eadp. Chuy\u1ec3n \u0111\u1ed5i ng\u00f4n ng\u1eef kh\u00e1ch h\u00e0ng m\u01a1 h\u1ed3 th\u00e0nh c\u00e1c y\u00eau c\u1ea7u k\u1ef9 thu\u1eadt, ch\u1ee9c n\u0103ng v\u00e0 hi\u1ec7u su\u1ea5t c\u1ee5 th\u1ec3 v\u00e0 c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c, \u0111\u1ed3ng th\u1eddi \u0111\u00e1nh gi\u00e1 s\u1ef1 ph\u00f9 h\u1ee3p v\u00e0 r\u1ee7i ro ti\u1ec1m \u1ea9n c\u1ee7a ch\u00fang v\u1edbi kh\u1ea3 n\u0103ng c\u1ee7a t\u1ed5 ch\u1ee9c. \n        \u2022 Truy\u1ec1n t\u1ea3i v\u00e0 x\u00e1c nh\u1eadn nhu c\u1ea7u: \u0110\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c nhu c\u1ea7u \u0111\u01b0\u1ee3c ph\u00e2n t\u00edch \u0111\u01b0\u1ee3c truy\u1ec1n t\u1ea3i r\u00f5 r\u00e0ng v\u00e0 kh\u00f4ng m\u01a1 h\u1ed3 trong t\u1ed5 ch\u1ee9c (nh\u01b0 ti\u1ebfp th\u1ecb, nghi\u00ean c\u1ee9u v\u00e0 ph\u00e1t tri\u1ec3n, s\u1ea3n xu\u1ea5t, d\u1ecbch v\u1ee5) v\u00e0 x\u00e1c nh\u1eadn hi\u1ec7u qu\u1ea3 v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ec3 ng\u0103n ch\u1eb7n s\u1ef1 bi\u1ebfn d\u1ea1ng th\u00f4ng tin. \n        \u2022 Thay \u0111\u1ed5i v\u00e0 theo d\u00f5i nhu c\u1ea7u: thi\u1ebft l\u1eadp quy tr\u00ecnh qu\u1ea3n l\u00fd thay \u0111\u1ed5i nhu c\u1ea7u c\u00f3 ki\u1ec3m so\u00e1t. Trong qu\u00e1 tr\u00ecnh tri\u1ec3n khai s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5, m\u1ecdi thay \u0111\u1ed5i v\u1ec1 nhu c\u1ea7u ph\u1ea3i \u0111\u01b0\u1ee3c ghi l\u1ea1i, xem x\u00e9t v\u00e0 ph\u00ea duy\u1ec7t, v\u00e0 t\u1ea5t c\u1ea3 c\u00e1c b\u00ean b\u1ecb \u1ea3nh h\u01b0\u1edfng s\u1ebd \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o. \u0110\u1ea3m b\u1ea3o kh\u1ea3 n\u0103ng truy xu\u1ea5t ngu\u1ed3n g\u1ed1c c\u1ee7a nhu c\u1ea7u, t\u1eeb \u0111\u1ea7u v\u00e0o ban \u0111\u1ea7u \u0111\u1ebfn th\u1ef1c hi\u1ec7n cu\u1ed1i c\u00f9ng. \n        \u2022 V\u00f2ng l\u1eb7p k\u00edn x\u00e1c minh nhu c\u1ea7u v\u00e0 ph\u1ea3n h\u1ed3i: Sau khi giao s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5, x\u00e1c minh xem nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng c\u00f3 \u0111\u01b0\u1ee3c \u0111\u00e1p \u1ee9ng hay kh\u00f4ng th\u00f4ng qua ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng, s\u1eed d\u1ee5ng d\u1eef li\u1ec7u, kh\u1ea3o s\u00e1t s\u1ef1 h\u00e0i l\u00f2ng, v.v. Ph\u1ea3n h\u1ed3i k\u1ebft qu\u1ea3 x\u00e1c minh \u0111\u1ebfn giai \u0111o\u1ea1n thu th\u1eadp v\u00e0 ph\u00e2n t\u00edch nhu c\u1ea7u \u0111\u1ec3 t\u1ea1o th\u00e0nh m\u1ed9t v\u00f2ng l\u1eb7p kh\u00e9p k\u00edn \u0111\u1ec3 c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c.\n      <strong>  Trao quy\u1ec1n v\u1edbi c\u00e1c c\u00f4ng c\u1ee5 k\u1ef9 thu\u1eadt s\u1ed1<\/strong>\n        C\u00e1c c\u00f4ng c\u1ee5 k\u1ef9 thu\u1eadt s\u1ed1 c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n \u0111\u00e1ng k\u1ec3 hi\u1ec7u qu\u1ea3 v\u00e0 chi\u1ec1u s\u00e2u c\u1ee7a vi\u1ec7c qu\u1ea3n l\u00fd nhu c\u1ea7u: \n        \u2022 Qu\u1ea3n l\u00fd quan h\u1ec7 kh\u00e1ch h\u00e0ng v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u: s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng CRM \u0111\u1ec3 t\u00edch h\u1ee3p d\u1eef li\u1ec7u t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ec3 ph\u00e2n t\u00edch xu h\u01b0\u1edbng v\u00e0 c\u1ea3m x\u00fac. \n        \u2022 Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd nhu c\u1ea7u: s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd nhu c\u1ea7u chuy\u00ean nghi\u1ec7p ho\u1eb7c qu\u1ea3n l\u00fd v\u00f2ng \u0111\u1eddi s\u1ea3n ph\u1ea9m \u0111\u1ec3 th\u1ef1c hi\u1ec7n l\u01b0u tr\u1eef c\u00f3 c\u1ea5u tr\u00fac, ki\u1ec3m so\u00e1t phi\u00ean b\u1ea3n, truy xu\u1ea5t ngu\u1ed3n g\u1ed1c v\u00e0 ph\u1ed1i h\u1ee3p c\u00e1c y\u00eau c\u1ea7u. \n        \u2022 N\u1ec1n t\u1ea3ng qu\u1ea3n l\u00fd tr\u1ea3i nghi\u1ec7m: tri\u1ec3n khai n\u1ec1n t\u1ea3ng qu\u1ea3n l\u00fd tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng \u0111\u1ec3 thu th\u1eadp v\u00e0 ph\u00e2n t\u00edch m\u1ed9t c\u00e1ch c\u00f3 h\u1ec7 th\u1ed1ng d\u1eef li\u1ec7u tr\u1ea3i nghi\u1ec7m c\u1ee7a t\u1eebng \u0111i\u1ec3m ti\u1ebfp x\u00fac. \n        T\u00f3m l\u1ea1i, c\u00e1c y\u00eau c\u1ea7u m\u1edbi c\u1ee7a ISO9001:2026 v\u1ec1 qu\u1ea3n l\u00fd nhu c\u1ea7u kh\u00e1ch h\u00e0ng nh\u1eb1m m\u1ee5c \u0111\u00edch th\u00fac \u0111\u1ea9y c\u00e1c doanh nghi\u1ec7p t\u1eeb \"ng\u01b0\u1eddi nh\u1eadn \u0111\u01a1n \u0111\u1eb7t h\u00e0ng th\u1ee5 \u0111\u1ed9ng\" th\u00e0nh \"nh\u1eefng ng\u01b0\u1eddi \u0111\u1ed3ng s\u00e1ng t\u1ea1o gi\u00e1 tr\u1ecb t\u00edch c\u1ef1c\". Trong qu\u00e1 tr\u00ecnh thay \u0111\u1ed5i phi\u00ean b\u1ea3n, doanh nghi\u1ec7p n\u00ean t\u1eadp trung v\u00e0o vi\u1ec7c xem x\u00e9t t\u00ednh to\u00e0n v\u1eb9n v\u00e0 hi\u1ec7u qu\u1ea3 c\u1ee7a quy tr\u00ecnh qu\u1ea3n l\u00fd nhu c\u1ea7u hi\u1ec7n c\u00f3 v\u00e0 b\u00f9 \u0111\u1eafp nh\u1eefng thi\u1ebfu s\u00f3t trong khai th\u00e1c nhu c\u1ea7u ng\u1ea7m, gi\u00e1m s\u00e1t \u0111\u1ed9ng, qu\u1ea3n l\u00fd tr\u1ea3i nghi\u1ec7m v\u00e0 \u1ee9ng d\u1ee5ng s\u1ed1. M\u1ed9t h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd nhu c\u1ea7u m\u1ea1nh m\u1ebd kh\u00f4ng ch\u1ec9 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a c\u00e1c y\u00eau c\u1ea7u ti\u00eau chu\u1ea9n, m\u00e0 c\u00f2n l\u00e0 ngu\u1ed3n s\u00e1ng t\u1ea1o doanh nghi\u1ec7p v\u00e0 \u0111\u1ea3m b\u1ea3o c\u01a1 b\u1ea3n v\u1ec1 l\u1ee3i th\u1ebf c\u1ea1nh tranh th\u1ecb tr\u01b0\u1eddng.\n<\/code><\/pre>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"themepark_post_bcolor":"#f5f5f5","themepark_post_width":"1022px","themepark_post_img":"","themepark_post_img_po":"left","themepark_post_img_re":false,"themepark_post_img_cover":false,"themepark_post_img_fixed":false,"themepark_post_hide_title":false,"themepark_post_main_b":"","themepark_post_main_p":100,"themepark_paddingblock":false,"footnotes":""},"categories":[3],"tags":[],"class_list":["post-4152","post","type-post","status-publish","format-standard","hentry","category-news"],"metadata":{"_edit_lock":["1774486180:1"],"_edit_last":["1"],"catce":["sidebar-widgets4"],"views":["51"],"themepark_seo_title":[""],"themepark_seo_description":[""],"themepark_seo_keyword":[""]},"medium_url":false,"thumbnail_url":false,"full_url":false,"_links":{"self":[{"href":"http:\/\/www.csw-vn.cn\/vi\/wp-json\/wp\/v2\/posts\/4152","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.csw-vn.cn\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.csw-vn.cn\/vi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.csw-vn.cn\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.csw-vn.cn\/vi\/wp-json\/wp\/v2\/comments?post=4152"}],"version-history":[{"count":1,"href":"http:\/\/www.csw-vn.cn\/vi\/wp-json\/wp\/v2\/posts\/4152\/revisions"}],"predecessor-version":[{"id":4153,"href":"http:\/\/www.csw-vn.cn\/vi\/wp-json\/wp\/v2\/posts\/4152\/revisions\/4153"}],"wp:attachment":[{"href":"http:\/\/www.csw-vn.cn\/vi\/wp-json\/wp\/v2\/media?parent=4152"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.csw-vn.cn\/vi\/wp-json\/wp\/v2\/categories?post=4152"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.csw-vn.cn\/vi\/wp-json\/wp\/v2\/tags?post=4152"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}