{"id":1100,"date":"2024-04-18T11:15:16","date_gmt":"2024-04-18T03:15:16","guid":{"rendered":"http:\/\/www.csw-vn.cn\/?p=1100"},"modified":"2024-04-18T11:15:17","modified_gmt":"2024-04-18T03:15:17","slug":"%e7%ae%a1%e7%90%86%e8%80%85%e6%b2%9f%e9%80%9a%e6%8a%80%e5%b7%a7%e5%9f%b9%e8%ae%ad%e8%af%be%e7%a8%8b","status":"publish","type":"post","link":"http:\/\/www.csw-vn.cn\/vi\/1100.html","title":{"rendered":"Kh\u00f3a \u0111\u00e0o t\u1ea1o k\u1ef9 n\u0103ng giao ti\u1ebfp d\u00e0nh cho c\u1ea5p qu\u1ea3n l\u00fd"},"content":{"rendered":"<p><strong>Kh\u00f3a \u0111\u00e0o t\u1ea1o k\u1ef9 n\u0103ng giao ti\u1ebfp d\u00e0nh cho c\u1ea5p qu\u1ea3n l\u00fd<\/strong><\/p>\n\n\n\n<p><strong>n\u1ec1n t\u1ea3ng kh\u00f3a h\u1ecdc:<\/strong><br>\u0110\u1ed1i v\u1edbi c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd, k\u1ef9 n\u0103ng giao ti\u1ebfp quan tr\u1ecdng h\u01a1n nhi\u1ec1u so v\u1edbi kh\u1ea3 n\u0103ng th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c c\u1ee5 th\u1ec3 c\u1ee7a h\u1ecd. L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 l\u1ea5y \u0111\u01b0\u1ee3c l\u00f2ng tin c\u1ee7a s\u1ebfp \u0111\u1ec3 c\u00f3 th\u00eam ngu\u1ed3n l\u1ef1c? L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 c\u1ea5p d\u01b0\u1edbi hi\u1ec3u r\u00f5 tr\u00e1ch nhi\u1ec7m, m\u1ee5c ti\u00eau c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh v\u00e0 ch\u00e2n th\u00e0nh mong mu\u1ed1n l\u00e0m t\u1ed1t c\u00f4ng vi\u1ec7c? L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 ph\u1ed1i h\u1ee3p gi\u1eefa c\u00e1c ph\u00f2ng ban v\u00e0 x\u1eed l\u00fd xung \u0111\u1ed9t trong c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y? B\u1ea1n tr\u00ecnh b\u00e0y nh\u1eefng th\u00e0nh t\u1ef1u c\u1ee7a b\u1ed9 ph\u1eadn m\u00ecnh v\u00e0 s\u1ef1 h\u1ed7 tr\u1ee3 c\u1ea7n thi\u1ebft trong c\u00e1c cu\u1ed9c h\u1ecdp qu\u1ea3n l\u00fd nh\u01b0 th\u1ebf n\u00e0o?<br>Xu\u1ea5t ph\u00e1t t\u1eeb nh\u1eefng v\u1ea5n \u0111\u1ec1 tr\u00ean, t\u00e0i li\u1ec7u \u0111\u00e0o t\u1ea1o n\u00e0y nh\u1eb1m m\u1ee5c \u0111\u00edch cung c\u1ea5p cho c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd nh\u1eefng ki\u1ebfn th\u1ee9c, k\u1ef9 n\u0103ng v\u00e0 c\u00f4ng c\u1ee5 giao ti\u1ebfp m\u1ed9t c\u00e1ch c\u00f3 h\u1ec7 th\u1ed1ng \u0111\u1ec3 c\u1ea3i thi\u1ec7n to\u00e0n di\u1ec7n kh\u1ea3 n\u0103ng giao ti\u1ebfp trong c\u00f4ng vi\u1ec7c.<br><strong>L\u1ee3i \u00edch kh\u00f3a h\u1ecdc:<\/strong><br>\u25cf Gi\u1ea3i th\u00edch kh\u00e1i ni\u1ec7m v\u1ec1 c\u00e1ch thi\u1ebft l\u1eadp c\u00e1c t\u00e0i kho\u1ea3n c\u1ea3m x\u00fac v\u00e0 t\u01b0 duy \u0111\u00f4i b\u00ean c\u00f9ng c\u00f3 l\u1ee3i<br>\u25cf Ph\u00e2n bi\u1ec7t gi\u1eefa giao ti\u1ebfp t\u1ef1 truy\u1ec7n v\u00e0 l\u1eafng nghe \u0111\u1ed3ng c\u1ea3m, \u0111\u1ed3ng th\u1eddi h\u1ecdc c\u00e1ch giao ti\u1ebfp hi\u1ec7u qu\u1ea3<br>\u25cf Gi\u1ea3i th\u00edch c\u00e1c c\u00f4ng c\u1ee5 nh\u01b0 MBTI\/DISC\/Style Compass v\u00e0 hi\u1ec3u c\u00e1ch g\u00e2y \u1ea3nh h\u01b0\u1edfng t\u1ed1t h\u01a1n \u0111\u1ebfn ng\u01b0\u1eddi kh\u00e1c<br>\u25cf M\u00f4 ph\u1ecfng c\u00e1ch \u00e1p d\u1ee5ng 5 nguy\u00ean t\u1eafc giao ti\u1ebfp h\u01b0\u1edbng xu\u1ed1ng v\u00e0 \u0111\u01b0a ra v\u00ed d\u1ee5 v\u1ec1 5 y\u1ebfu t\u1ed1 ch\u00ednh t\u1ea1o \u0111\u1ed9ng l\u1ef1c cho nh\u00e2n vi\u00ean<br>\u25cf M\u00f4 t\u1ea3 quy tr\u00ecnh qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t v\u00e0 \u00fd ngh\u0129a c\u1ee7a c\u00e1c c\u00f4ng c\u1ee5 nh\u01b0 c\u00e2u l\u1ec7nh CSS\/SBI\/I<br>\u25cf Gi\u1ea3i th\u00edch hai nguy\u00ean t\u1eafc ch\u00ednh c\u1ee7a qu\u1ea3n l\u00fd c\u1ea5p tr\u00ean, qu\u1ea3n l\u00fd k\u1ef3 v\u1ecdng v\u00e0 qu\u1ea3n l\u00fd n\u00fat<br>\u25cf \u0110\u01b0a ra v\u00ed d\u1ee5 v\u1ec1 ba \u0111i\u1ec3m ch\u00ednh c\u1ee7a s\u1ef1 h\u1ee3p t\u00e1c gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn v\u00e0 m\u00f4 ph\u1ecfng c\u00e1ch n\u00f3i \u201ckh\u00f4ng\u201d v\u00e0 c\u00e1ch ph\u1ea3n \u1ee9ng h\u1ee3p l\u00fd trong c\u00e1c xung \u0111\u1ed9t.<br>\u25cf \u0110\u01b0a ra v\u00ed d\u1ee5 v\u1ec1 c\u00e1c y\u1ebfu t\u1ed1 c\u1ea7n c\u00f3 trong m\u1ed9t l\u00e1 th\u01b0 ch\u1ea5t l\u01b0\u1ee3ng cao<br>\u25cf Gi\u1ea3i th\u00edch c\u00e1c ph\u01b0\u01a1ng ph\u00e1p c\u1ee5 th\u1ec3 v\u1ec1 c\u00e1ch gi\u1edbi thi\u1ec7u cu\u1ed9c h\u1ecdp \u201cc\u00f3 nhi\u1ec1u th\u00f4ng tin, c\u00f3 tr\u1eadt t\u1ef1 v\u00e0 th\u00fa v\u1ecb\u201d<br>Ph\u01b0\u01a1ng ph\u00e1p kh\u00f3a h\u1ecdc: Thuy\u1ebft tr\u00ecnh + ph\u00e2n t\u00edch t\u00ecnh hu\u1ed1ng + th\u1ea3o lu\u1eadn nh\u00f3m + \u0111\u00f3ng vai + m\u00f4 ph\u1ecfng t\u00ecnh hu\u1ed1ng + th\u1ef1c h\u00e0nh + video<br>Tom t\u0103t n\u00f4\u0323i dung ch\u01b0\u01a1ng trinh<br>H\u01b0\u1edbng d\u1eabn: T\u1ea7m quan tr\u1ecdng c\u1ee7a k\u1ef9 n\u0103ng giao ti\u1ebfp \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi qu\u1ea3n l\u00fd<br>Y\u00eau c\u1ea7u n\u0103ng l\u1ef1c - Bi\u1ec3u \u0111\u1ed3 ph\u00e1t tri\u1ec3n ngh\u1ec1 nghi\u1ec7p (ch\u1ee9c v\u1ee5 c\u00e0ng cao y\u00eau c\u1ea7u k\u1ef9 n\u0103ng giao ti\u1ebfp c\u00e0ng cao)<br>Th\u1ea3o lu\u1eadn nh\u00f3m: C\u00e1c kh\u00eda c\u1ea1nh ch\u00ednh trong giao ti\u1ebfp c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd l\u00e0 g\u00ec v\u00e0 l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 th\u1ef1c hi\u1ec7n t\u1ed1t vi\u1ec7c n\u00e0y?<br>Tom t\u0103t n\u00f4\u0323i dung ch\u01b0\u01a1ng trinh<br>B\u00e0i gi\u1ea3ng 1: N\u1ec1n t\u1ea3ng c\u1ee7a giao ti\u1ebfp<br>1. T\u01b0 duy \u0111\u00f4i b\u00ean c\u00f9ng c\u00f3 l\u1ee3i<br>1. S\u00e1u ch\u1ebf \u0111\u1ed9 t\u01b0 duy gi\u1eefa c\u00e1c c\u00e1 nh\u00e2n: thua\/th\u1eafng, th\u1eafng\/thua, thua\/thua, \u0111\u00f4i b\u00ean c\u00f9ng c\u00f3 l\u1ee3i, kh\u00f4ng h\u1ee3p t\u00e1c, \u0111\u00f4i b\u00ean c\u00f9ng c\u00f3 l\u1ee3i<br>Th\u1ea3o lu\u1eadn nh\u00f3m: T\u1ea1i sao ch\u00fang ta kh\u00f3 \u0111\u1ea1t \u0111\u01b0\u1ee3c t\u00ecnh th\u1ebf \u0111\u00f4i b\u00ean c\u00f9ng c\u00f3 l\u1ee3i?<br>2. \u0110\u1ea1o \u0111\u1ee9c \u0111\u00f4i b\u00ean c\u00f9ng c\u00f3 l\u1ee3i<br>1) T\u00ednh ch\u00ednh tr\u1ef1c: X\u00e1c \u0111\u1ecbnh t\u00ednh ch\u00ednh tr\u1ef1c l\u00e0 gi\u00e1 tr\u1ecb c\u1ee7a ri\u00eang b\u1ea1n<br>2) Tr\u01b0\u1edfng th\u00e0nh: D\u00e1m b\u00e0y t\u1ecf c\u1ea3m x\u00fac, ni\u1ec1m tin c\u1ee7a b\u1ea3n th\u00e2n v\u00e0 c\u00f3 th\u1ec3 hi\u1ec3u \u0111\u01b0\u1ee3c c\u1ea3m x\u00fac c\u1ee7a ng\u01b0\u1eddi kh\u00e1c<br>3) H\u00e0i l\u00f2ng (t\u00e2m l\u00fd d\u1ed3i d\u00e0o so v\u1edbi t\u00e2m l\u00fd khan hi\u1ebfm): Tin r\u1eb1ng ngu\u1ed3n l\u1ef1c l\u00e0 \u0111\u1ee7 v\u00e0 s\u1ef1 h\u1ee3p t\u00e1c c\u00f3 l\u1ee3i cho c\u1ea3 hai b\u00ean<br>Tr\u00ecnh di\u1ec5n m\u00f4 ph\u1ecfng: Kh\u00e1i ni\u1ec7m t\u1ed5ng b\u1eb1ng kh\u00f4ng VS kh\u00e1i ni\u1ec7m \u0111\u00f4i b\u00ean c\u00f9ng c\u00f3 l\u1ee3i<br>3. M\u1ed1i quan h\u1ec7 \u0111\u00f4i b\u00ean c\u00f9ng c\u00f3 l\u1ee3i<br>Tr\u01b0\u1eddng h\u1ee3p \u0111i\u1ec3n h\u00ecnh: B\u1ea1n b\u00e8 c\u0169 ng\u00e0y c\u00e0ng xa c\u00e1ch<br>1) \u0110\u1ecbnh ngh\u0129a t\u00e0i kho\u1ea3n c\u1ea3m x\u00fac<br>2) 6 c\u00e1ch \u0111\u1ea7u t\u01b0 v\u00e0o t\u00e0i kho\u1ea3n c\u1ea3m x\u00fac<br>2. C\u00f3 s\u1ef1 \u0111\u1ed3ng c\u1ea3m<br>\u0110\u00f3ng vai: Xiao Wang ph\u00e0n n\u00e0n r\u1eb1ng kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c g\u1ea7n \u0111\u00e2y qu\u00e1 n\u1eb7ng n\u1ec1, v\u00ec c\u00f4ng ty \u0111\u00e3 tr\u00fang th\u1ea7u m\u1ed9t s\u1ed1 d\u1ef1 \u00e1n l\u1edbn nh\u01b0ng nh\u00e2n l\u1ef1c kh\u00f4ng t\u0103ng.<br>1. Ph\u1ea3n h\u1ed3i t\u1ef1 truy\u1ec7n<br>1) M\u1ee5c \u0111\u00edch: L\u1eafng nghe l\u00e0 \u0111\u1ec3 ph\u1ea3n h\u1ed3i<br>2) Ph\u01b0\u01a1ng ph\u00e1p: L\u1ea5y kinh nghi\u1ec7m c\u1ee7a ch\u00ednh b\u1ea1n l\u00e0m ti\u00eau chu\u1ea9n v\u00e0 \u0111\u1ed9ng l\u1ef1c c\u1ee7a ch\u00ednh b\u1ea1n l\u00e0m \u0111i\u1ec3m kh\u1edfi \u0111\u1ea7u<br>3) Chia l\u00e0m 4 lo\u1ea1i sau:<br>a G\u1ee3i \u00fd: gi\u1ecfi d\u1ea1y ng\u01b0\u1eddi kh\u00e1c, mong mu\u1ed1n \u0111\u01b0a ra g\u1ee3i \u00fd v\u00e0 l\u1eddi khuy\u00ean<br>b Truy v\u1ea5n: \u0110\u1eb7t c\u00e2u h\u1ecfi d\u1ef1a tr\u00ean khu\u00f4n kh\u1ed5 v\u00e0 quy tr\u00ecnh c\u1ee7a ri\u00eang b\u1ea1n<br>c Di\u1ec5n gi\u1ea3i: di\u1ec5n gi\u1ea3i \u0111\u1ed9ng c\u01a1 v\u00e0 h\u00e0nh vi c\u1ee7a ng\u01b0\u1eddi kh\u00e1c d\u1ef1a tr\u00ean kinh nghi\u1ec7m c\u1ee7a ch\u00ednh m\u00ecnh<br>d \u0110\u00e1nh gi\u00e1: Suy \u0111o\u00e1n ch\u1ee7 quan, th\u1ec3 hi\u1ec7n s\u1ef1 \u0111\u1ed3ng t\u00ecnh hay kh\u00f4ng \u0111\u1ed3ng t\u00ecnh v\u1edbi m\u1ee5c \u0111\u00edch<br>2. L\u1eafng nghe \u0111\u1ed3ng c\u1ea3m<br>1) M\u1ee5c \u0111\u00edch: Nghe l\u00e0 \u0111\u1ec3 hi\u1ec3u<br>2) Ph\u01b0\u01a1ng ph\u00e1p: Di\u1ec5n \u0111\u1ea1t l\u1ea1i \u00fd ngh\u0129a v\u00e0 c\u1ea3m x\u00fac c\u1ee7a ng\u01b0\u1eddi kh\u00e1c b\u1eb1ng l\u1eddi n\u00f3i c\u1ee7a b\u1ea1n<br>3) Khi n\u00e0o c\u1ea7n l\u1eafng nghe \u0111\u1ed3ng c\u1ea3m?<br>4) Ng\u00f4n ng\u1eef l\u1eafng nghe \u0111\u1ed3ng c\u1ea3m \u0111i\u1ec3n h\u00ecnh<br>B\u00e0i t\u1eadp m\u00f4 ph\u1ecfng: C\u00e1ch l\u1eafng nghe m\u1ed9t c\u00e1ch \u0111\u1ed3ng c\u1ea3m<br>3. Hi\u1ec3u c\u00e1ch b\u1ea1n \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn ng\u01b0\u1eddi kh\u00e1c<br>Tr\u01b0\u1eddng h\u1ee3p \u0111i\u1ec3n h\u00ecnh: N\u1ed7i kh\u00f3 ch\u1ecbu c\u1ee7a t\u00e2n t\u1ed5ng gi\u00e1m \u0111\u1ed1c sau khi nh\u1eadm ch\u1ee9c<br>1. Bi\u1ebft ch\u00ednh m\u00ecnh<br>2. L\u00e0m quen v\u1edbi ng\u01b0\u1eddi kh\u00e1c<br>3. H\u1ecdc c\u00e1ch g\u00e2y \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn ng\u01b0\u1eddi kh\u00e1c<br>1) La b\u00e0n phong c\u00e1ch c\u00e1 nh\u00e2n<br>2) \u0110i\u1ec1u ch\u1ec9nh phong c\u00e1ch giao ti\u1ebfp c\u1ee7a b\u1ea1n theo phong c\u00e1ch c\u1ee7a \u0111\u1ed1i ph\u01b0\u01a1ng \u0111\u1ec3 g\u00e2y \u1ea3nh h\u01b0\u1edfng t\u1ed1t h\u01a1n \u0111\u1ebfn \u0111\u1ed1i ph\u01b0\u01a1ng<br>B\u00e0i gi\u1ea3ng 2: Giao ti\u1ebfp h\u01b0\u1edbng xu\u1ed1ng<br>Chia s\u1ebb kinh nghi\u1ec7m: B\u1ea1n th\u01b0\u1eddng bao g\u1ed3m nh\u1eefng g\u00ec trong giao ti\u1ebfp \u0111i xu\u1ed1ng? B\u1ea1n \u0111\u00e3 l\u00e0m n\u00f3 nh\u01b0 th\u1ebf n\u00e0o?<br>1. N\u0103m nguy\u00ean t\u1eafc giao ti\u1ebfp h\u01b0\u1edbng xu\u1ed1ng, giao ti\u1ebfp h\u01b0\u1edbng t\u1edbi con ng\u01b0\u1eddi<br>1. Th\u1ea5u hi\u1ec3u nhu c\u1ea7u c\u1ee7a nh\u00e2n vi\u00ean: quan t\u00e2m, th\u1ea5u hi\u1ec3u, h\u1ed7 tr\u1ee3, coi tr\u1ecdng<br>2. Th\u1ef1c hi\u1ec7n theo n\u0103m nguy\u00ean t\u1eafc ch\u00ednh \u0111\u1ec3 c\u1ea3i thi\u1ec7n s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean:<br>3. Chia s\u1ebb k\u1ebft qu\u1ea3 kh\u1ea3o s\u00e1t<br>1) N\u0103m y\u1ebfu t\u1ed1 th\u00fac \u0111\u1ea9y \u0111\u1ed9ng l\u1ef1c \u1edf n\u01a1i l\u00e0m vi\u1ec7c<br>2) C\u00e1ch th\u1ef1c hi\u1ec7n<br>2. Qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t v\u00e0 giao ti\u1ebfp h\u01b0\u1edbng t\u1edbi k\u1ebft qu\u1ea3<br>Th\u1ea3o lu\u1eadn nh\u00f3m: Nh\u1eefng th\u00e1ch th\u1ee9c v\u00e0 gi\u1ea3i ph\u00e1p ch\u00ednh trong qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng<br>1. Nguy\u00ean t\u1eafc x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau v\u00e0 l\u1eadp k\u1ebf ho\u1ea1ch:<br>1) Nguy\u00ean t\u1eafc SMART<br>2) Th\u1eed th\u00e1ch<br>Chia s\u1ebb tr\u01b0\u1eddng h\u1ee3p: \u00c1p l\u1ef1c c\u00e0ng l\u1edbn, ph\u00e1t tri\u1ec3n c\u00e0ng nhanh<br>3) Bao g\u1ed3m k\u1ebft qu\u1ea3 v\u00e0 h\u00e0nh vi: N\u00f3 c\u1ea7n bao g\u1ed3m c\u1ea3 k\u1ebft qu\u1ea3, quy tr\u00ecnh v\u00e0 h\u00e0nh vi.<br>4) X\u00e2y d\u1ef1ng chung: c\u00f9ng nhau th\u01b0\u01a1ng l\u01b0\u1ee3ng \u0111\u1ec3 \u0111\u1ed9ng vi\u00ean c\u1ea5p d\u01b0\u1edbi h\u01a1n l\u00e0 ki\u1ec3m so\u00e1t h\u1ecd<br>5) Ba y\u1ebfu t\u1ed1: m\u1ee5c ti\u00eau, k\u1ebf ho\u1ea1ch h\u00e0nh \u0111\u1ed9ng v\u00e0 ti\u00eau chu\u1ea9n \u0111o l\u01b0\u1eddng<br>6) C\u00e1ch \u0111\u1eb7t KPI: x\u00e1c \u0111\u1ecbnh c\u00e1c \u0111i\u1ec3m ch\u00ednh v\u00e0 qu\u1ea3n l\u00fd quy tr\u00ecnh<br>2. \u0110\u00e1nh gi\u00e1 th\u01b0\u1eddng xuy\u00ean<br>1) \u00c1p d\u1ee5ng PDCA<br>2) \u0110\u00e1nh gi\u00e1 h\u00e0ng th\u00e1ng, \u0111\u00e1nh gi\u00e1 h\u00e0ng qu\u00fd, \u0111\u00e1nh gi\u00e1 n\u1eeda n\u0103m<br>3. \u0110\u00e1nh gi\u00e1 v\u00e0 \u0111\u00e1nh gi\u00e1<br>1) \u0110\u00e1nh gi\u00e1 ch\u1eb7t ch\u1ebd d\u1ef1a tr\u00ean m\u1ee9c \u0111\u1ed9 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau th\u1ef1c t\u1ebf<br>2) Ph\u1ea7n th\u01b0\u1edfng v\u00e0 h\u00ecnh ph\u1ea1t<br>4. Gi\u1edbi thi\u1ec7u c\u00f4ng c\u1ee5<br>1) C\u00f4ng c\u1ee5 CSS: Ti\u1ebfp t\u1ee5c\u2026, D\u1eebng\u2026, B\u1eaft \u0111\u1ea7u\u2026<br>2) SBI: t\u00ecnh hu\u1ed1ng..., h\u00e0nh vi..., t\u00e1c \u0111\u1ed9ng...<br>3) C\u00e2u n\u00f3i I \u201cT\u00f4i c\u1ea3m th\u1ea5y\u2026\u201d<br>Luy\u1ec7n t\u1eadp m\u00f4 ph\u1ecfng: \u1ee9ng d\u1ee5ng ba c\u00f4ng c\u1ee5 tr\u00ean<br>B\u00e0i gi\u1ea3ng 3: Giao ti\u1ebfp h\u01b0\u1edbng l\u00ean<br>Th\u1ea3o lu\u1eadn nh\u00f3m: Nh\u1eefng th\u00e1ch th\u1ee9c v\u00e0 gi\u1ea3i ph\u00e1p ch\u00ednh trong giao ti\u1ebfp c\u1ea5p tr\u00ean<br>1. Hai nguy\u00ean t\u1eafc c\u01a1 b\u1ea3n c\u1ee7a qu\u1ea3n l\u00fd c\u1ea5p tr\u00ean<br>1. Mang l\u1ea1i k\u1ebft qu\u1ea3<br>1) \u0110\u00fang c\u00e1ch, \u0111\u00fang th\u1eddi \u0111i\u1ec3m, \u0111\u00fang k\u1ebft qu\u1ea3<br>2) Truy\u1ec1n th\u00f4ng v\u1ec1 c\u00e1c n\u00fat ch\u00ednh c\u1ee7a ti\u1ebfn \u0111\u1ed9 d\u1ef1 \u00e1n<br>2. \u0110i\u1ec1u ch\u1ec9nh phong c\u00e1ch c\u1ee7a b\u1ea1n (la b\u00e0n phong c\u00e1ch c\u00e1 nh\u00e2n)<br>1) Hi\u1ec3u la b\u00e0n v\u1ec1 phong c\u00e1ch c\u00e1 nh\u00e2n c\u1ee7a ng\u01b0\u1eddi gi\u00e1m s\u00e1t: phong c\u00e1ch giao ti\u1ebfp \u0111i\u1ec3n h\u00ecnh, s\u1ef1 t\u1eadp trung<br>2) Th\u1ef1c hi\u1ec7n c\u00e1c \u0111i\u1ec1u ch\u1ec9nh c\u00f3 m\u1ee5c ti\u00eau d\u1ef1a tr\u00ean phong c\u00e1ch giao ti\u1ebfp c\u1ee7a ri\u00eang b\u1ea1n<br>2. Nh\u1eefng h\u00e0nh vi c\u1ea7n tr\u00e1nh<br>1. Thi\u1ebfu nh\u1eadn th\u1ee9c v\u1ec1 nh\u00f3m<br>2. T\u1ea1o t\u00ecnh hu\u1ed1ng kh\u1ea9n c\u1ea5p: truy\u1ec1n tin x\u1ea5u c\u00e0ng s\u1edbm c\u00e0ng t\u1ed1t<br>3. Kh\u00f4ng mang l\u1ea1i k\u1ebft qu\u1ea3,<br>4. H\u00e0nh vi thi\u1ebfu chuy\u00ean nghi\u1ec7p<br>Chia s\u1ebb tr\u01b0\u1eddng h\u1ee3p: M\u1ed9t c\u00e2u n\u00f3i ng\u1eabu h\u1ee9ng l\u00e0m thay \u0111\u1ed5i s\u1ef1 h\u00f2a h\u1ee3p v\u1edbi s\u1ebfp<br>3. Qu\u1ea3n l\u00fd k\u1ef3 v\u1ecdng<br>1. C\u00e0ng s\u1edbm c\u00e0ng t\u1ed1t: H\u00e3y truy\u1ec1n \u0111\u1ea1t nh\u1eefng mong \u0111\u1ee3i c\u1ee7a c\u1ea5p tr\u00ean d\u00e0nh cho b\u1ea1n c\u00e0ng s\u1edbm c\u00e0ng t\u1ed1t. B\u1ea1n c\u00e0ng tr\u00ec ho\u00e3n th\u00ec m\u1ecdi chuy\u1ec7n s\u1ebd c\u00e0ng ph\u1ee9c t\u1ea1p.<br>2. Can \u0111\u1ea3m: D\u00e1m l\u00ean ti\u1ebfng ngay t\u1eeb \u0111\u1ea7u v\u00e0 s\u1eed d\u1ee5ng hi\u1ec7u \u1ee9ng neo \u0111\u1eadu<br>3. Chu\u1ea9n b\u1ecb \u0111\u1ea7y \u0111\u1ee7 c\u00e1c t\u00e0i li\u1ec7u h\u1ed7 tr\u1ee3: d\u1eef li\u1ec7u, v.v.<br>4. Ch\u1ea5p nh\u1eadn qu\u1ea3n l\u00fd k\u1ef3 v\u1ecdng \u1edf v\u1ecb tr\u00ed m\u1edbi<br>Tr\u01b0\u1eddng h\u1ee3p \u0111i\u1ec3n h\u00ecnh: B\u1ec7nh tr\u1ea7m c\u1ea3m c\u1ee7a gi\u00e1m \u0111\u1ed1c b\u00e1n h\u00e0ng m\u1edbi<br>1) Hi\u1ec3u bi\u1ebft \u0111\u1ea7y \u0111\u1ee7 v\u1ec1 t\u00e0i s\u1ea3n k\u1ebf th\u1eeba trong qu\u00e1 kh\u1ee9 (ph\u00e2n t\u00edch \u01b0u nh\u01b0\u1ee3c \u0111i\u1ec3m v\u00e0 nh\u1eefng nguy hi\u1ec3m ti\u1ec1m \u1ea9n)<br>2) Nh\u1eefng thay \u0111\u1ed5i trong \u0111i\u1ec1u ki\u1ec7n th\u1ecb tr\u01b0\u1eddng hi\u1ec7n t\u1ea1i<br>3) L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 thi\u1ebft l\u1eadp nh\u1eefng k\u1ef3 v\u1ecdng h\u1ee3p l\u00fd hi\u1ec7n nay<br>4. Qu\u1ea3n l\u00fd n\u00fat \u0111\u1ec3 li\u00ean l\u1ea1c tr\u1edf l\u00ean<br>1. Trao \u0111\u1ed5i tr\u01b0\u1edbc khi \u0111\u1eb7t m\u1ee5c ti\u00eau \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o t\u00ednh nh\u1ea5t qu\u00e1n<br>2. B\u00e1o c\u00e1o c\u00f4ng vi\u1ec7c \u0111\u1ecbnh k\u1ef3 (tu\u1ea7n, th\u00e1ng, qu\u00fd, n\u1eeda n\u0103m, n\u0103m)<br>3. C\u1eadp nh\u1eadt k\u1ecbp th\u1eddi t\u00ecnh h\u00ecnh c\u00e1c d\u1ef1 \u00e1n tr\u1ecdng \u0111i\u1ec3m<br>4. Bi\u00ean b\u1ea3n h\u1ecdp b\u1ed9 ph\u1eadn<br>5. Gi\u1edbi thi\u1ec7u v\u00e0 chia s\u1ebb n\u1ed9i dung t\u1ea1i c\u00e1c cu\u1ed9c h\u1ecdp l\u1edbn c\u1ee7a c\u00f4ng ty, \u0111\u1ed3ng th\u1eddi xin \u00fd ki\u1ebfn c\u1ea5p tr\u00ean tr\u01b0\u1edbc.<br>6. \u0110\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean cu\u1ed1i n\u0103m<br>7. C\u1ea7n h\u1ed7 tr\u1ee3 th\u00eam ho\u1eb7c c\u00e1c quy\u1ebft \u0111\u1ecbnh quan tr\u1ecdng kh\u00e1c<br>B\u00e0i gi\u1ea3ng 4: H\u1ee3p t\u00e1c li\u00ean ng\u00e0nh v\u00e0 qu\u1ea3n l\u00fd xung \u0111\u1ed9t<br>Video: Xung \u0111\u1ed9t kh\u1eafp n\u01a1i<br>1. Ph\u1ed1i h\u1ee3p li\u00ean ng\u00e0nh<br>1. Ch\u1ee7 \u0111\u1ed9ng x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7<br>1) H\u00e3y chu\u1ea9n b\u1ecb tinh th\u1ea7n v\u00e0 b\u01b0\u1edbc ra kh\u1ecfi v\u00f9ng an to\u00e0n c\u1ee7a b\u1ea1n<br>2) C\u00e1ch ph\u00e1 b\u0103ng: B\u1ed9 ba x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 3E<br>a Thu h\u00fat s\u1ef1 tham gia c\u1ee7a ng\u01b0\u1eddi kh\u00e1c: H\u1ecfi v\u1ec1 s\u1edf th\u00edch ho\u1eb7c m\u1ed1i quan t\u00e2m c\u1ee7a ng\u01b0\u1eddi kh\u00e1c ho\u1eb7c h\u1ecd \u0111ang l\u00e0m g\u00ec?<br>B Nhi\u1ec7t t\u00ecnh x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7<br>c T\u00ecm hi\u1ec3u nh\u1eefng s\u1edf th\u00edch chung: \u0111\u1ec3 m\u1ecdi ng\u01b0\u1eddi th\u1ea3o lu\u1eadn v\u1ec1 nh\u1eefng ch\u1ee7 \u0111\u1ec1 m\u00e0 h\u1ecd (b\u1ea3n th\u00e2n h\u1ecd) quan t\u00e2m<br>Suy lu\u1eadn m\u00f4 ph\u1ecfng: C\u00e1ch s\u1eed d\u1ee5ng 3E<br>2. X\u00e2y d\u1ef1ng ni\u1ec1m tin m\u1ed9t c\u00e1ch c\u1ea9n th\u1eadn<br>1) C\u00f4ng th\u1ee9c x\u00e2y d\u1ef1ng ni\u1ec1m tin: T Trust = (V l\u00e3i su\u1ea5t li\u00ean quan \u0111\u1ebfn danh ti\u1ebfng XC) \/ R r\u1ee7i ro<br>2) 4 v\u1ea5n \u0111\u1ec1 c\u1ea7n xem x\u00e9t li\u00ean quan \u0111\u1ebfn l\u1ee3i \u00edch V<br>3. M\u1ee9c \u0111\u1ed9 t\u01b0 duy cao v\u00e0 t\u00ednh nh\u1ea5t qu\u00e1n ho\u00e0n to\u00e0n<br>1) T\u01b0 duy \u0111\u00f4i b\u00ean c\u00f9ng c\u00f3 l\u1ee3i<br>2) T\u01b0 duy h\u01b0\u1edbng t\u1edbi kh\u00e1ch h\u00e0ng VS t\u01b0 duy s\u1eed d\u1ee5ng hi\u1ec7u qu\u1ea3 ngu\u1ed3n l\u1ef1c<br>3) Thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau \u0111\u1ea3m b\u1ea3o t\u00ednh nh\u1ea5t qu\u00e1n<br>4) Tham gia x\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch<br>5) Th\u00f4ng b\u00e1o cho nhau v\u1ec1 t\u00ecnh tr\u1ea1ng ti\u1ebfn \u0111\u1ed9<br>2. C\u00e1ch n\u00f3i \u201ckh\u00f4ng\u201d, c\u00e1ch n\u00f3i \u201ckh\u00f4ng\u201d t\u1ed1t nh\u1ea5t l\u00e0 kh\u00f4ng n\u00f3i \u201ckh\u00f4ng\u201d<br>\u0110\u00f3ng vai: C\u00e1ch t\u1eeb ch\u1ed1i nh\u1eefng y\u00eau c\u1ea7u qu\u00e1 \u0111\u00e1ng<br>Nghi\u00ean c\u1ee9u \u0111i\u1ec3n h\u00ecnh: Y\u00eau c\u1ea7u h\u00e0ng x\u00f3m \u0111\u00e1ng x\u1ea5u h\u1ed5<br>1. H\u00e3y cho b\u1ea3n th\u00e2n th\u1eddi gian v\u00e0 tr\u00e1nh \u0111\u01b0a ra c\u00e2u tr\u1ea3 l\u1eddi ngay l\u1eadp t\u1ee9c (b\u1eb1ng c\u00e1ch \u0111\u1eb7t c\u00e2u h\u1ecfi)<br>1) B\u01b0\u1edbc 1: Th\u1ed1ng nh\u1ea5t \u0111i\u1ec3m xu\u1ea5t ph\u00e1t<br>2) B\u01b0\u1edbc 2: Bi\u1ebft chi ti\u1ebft<br>aAi \u0111\u1ec1 xu\u1ea5t\/ph\u00ea duy\u1ec7t n\u00f3?<br>b H\u1ea1n ch\u00f3t: C\u00f3 qu\u00e1 mu\u1ed9n kh\u00f4ng?<br>c Ngu\u1ed3n l\u1ef1c s\u1eb5n c\u00f3: C\u00f3 \u0111\u1ee7 ngu\u1ed3n l\u1ef1c kh\u00f4ng? C\u00f3 ai s\u1eb5n s\u00e0ng kh\u00f4ng?<br>dL\u00fd do: N\u00f3 c\u00f3 th\u1ef1c s\u1ef1 c\u1ea7n thi\u1ebft kh\u00f4ng?<br>\u01b0u ti\u00ean \u0111i\u1ec7n t\u1eed: \u0110\u00e2y c\u00f3 ph\u1ea3i l\u00e0 nhu c\u1ea7u c\u1ea5p thi\u1ebft nh\u1ea5t v\u00e0o l\u00fac n\u00e0y?<br>3) B\u01b0\u1edbc 3: C\u00f3 l\u1ef1a ch\u1ecdn n\u00e0o kh\u00e1c kh\u00f4ng?<br>4) B\u01b0\u1edbc 4: K\u1ebft lu\u1eadn<br>2. M\u1ed7i b\u01b0\u1edbc c\u1ee7a quy tr\u00ecnh n\u00eau tr\u00ean \u0111\u1ec1u khi\u1ebfn b\u00ean kia ph\u1ea3i suy ngh\u0129 xem li\u1ec7u vi\u1ec7c \u0111\u00f3 c\u00f3 th\u1ef1c s\u1ef1 c\u1ea7n thi\u1ebft hay kh\u00f4ng.<br>Tr\u00ecnh di\u1ec5n m\u00f4 ph\u1ecfng: S\u1eed d\u1ee5ng c\u00e1c \u0111i\u1ec3m ki\u1ebfn th\u1ee9c \u0111\u00e3 h\u1ecdc \u0111\u1ec3 minh h\u1ecda c\u00e1ch n\u00f3i kh\u00f4ng<br>3. Qu\u1ea3n l\u00fd xung \u0111\u1ed9t<br>1. Hi\u1ec3u \u0111\u00fang xung \u0111\u1ed9t v\u00e0 b\u00ecnh t\u0129nh \u0111\u1ed1i m\u1eb7t v\u1edbi ch\u00fang<br>2. Nh\u1eefng bi\u1ec3u hi\u1ec7n th\u01b0\u1eddng g\u1eb7p c\u1ee7a vi\u1ec7c m\u1ea5t ki\u1ec3m so\u00e1t khi x\u1ea3y ra xung \u0111\u1ed9t:<br>1) Giao tranh \u00e1c li\u1ec7t<br>2) L\u00e0m cho \u0111\u1ed1i ph\u01b0\u01a1ng r\u1ea5t x\u00fac \u0111\u1ed9ng<br>3) Tranh lu\u1eadn v\u1edbi m\u1ecdi ng\u01b0\u1eddi<br>3. C\u00e1ch tr\u1ea3 l\u1eddi h\u1ee3p l\u00fd<br>1) V\u00e0o h\u1ed9p v\u00e0 b\u00ecnh t\u0129nh l\u1ea1i t\u1eeb g\u00f3c nh\u00ecn c\u1ee7a ng\u01b0\u1eddi ngo\u00e0i cu\u1ed9c<br>2) B\u1ed9 ba tr\u1ea3 l\u1eddi m\u1ed9t c\u00e1ch h\u1ee3p l\u00fd:<br>S\u1ef1 \u0111\u1ed3ng c\u1ea3m: C\u1ed1 g\u1eafng xem x\u00e9t v\u1ea5n \u0111\u1ec1 t\u1eeb quan \u0111i\u1ec3m c\u1ee7a ng\u01b0\u1eddi kh\u00e1c v\u00e0 hi\u1ec3u c\u1ea3m x\u00fac c\u1ee7a ng\u01b0\u1eddi kh\u00e1c<br>b V\u1ea5n \u0111\u1ec1 v\u1ec1 s\u1ef1 \u0111\u1ed3ng thu\u1eadn: s\u1ef1 t\u1ed3n t\u1ea1i c\u1ee7a v\u1ea5n \u0111\u1ec1 v\u1ec1 s\u1ef1 \u0111\u1ed3ng \u00fd<br>cT\u00ecm gi\u1ea3i ph\u00e1p: L\u00e0m vi\u1ec7c v\u1edbi ng\u01b0\u1eddi kh\u00e1c \u0111\u1ec3 t\u00ecm ra gi\u1ea3i ph\u00e1p cho v\u1ea5n \u0111\u1ec1<br>B\u00e0i 5: K\u1ef9 n\u0103ng giao ti\u1ebfp n\u00f3i\/vi\u1ebft<br>1. C\u00e1ch vi\u1ebft (c\u00e1ch vi\u1ebft email ch\u1ea5t l\u01b0\u1ee3ng cao)<br>Chia s\u1ebb kinh nghi\u1ec7m: nh\u1eefng \u0111i\u1ec3m m\u1ea5u ch\u1ed1t \u0111\u1ec3 vi\u1ebft email hay<br>1. Vi\u1ebft cho \u0111\u1ed9c gi\u1ea3<br>1) Anh \u1ea5y l\u00e0 ai? Nhu c\u1ea7u c\u1ee7a anh \u1ea5y? Anh \u1ea5y quan t\u00e2m \u0111\u1ebfn \u0111i\u1ec1u g\u00ec? Anh \u1ea5y quan t\u00e2m \u0111\u1ebfn \u0111i\u1ec1u g\u00ec?<br>3) T\u1ea1i sao vi\u1ebft? Anh ta c\u1ea7n ph\u1ea3i th\u1ef1c hi\u1ec7n h\u00e0nh \u0111\u1ed9ng g\u00ec?<br>2. K\u1ec3 m\u1ed9t c\u00e2u chuy\u1ec7n<br>1) B\u1eaft \u0111\u1ea7u: \u0110\u1ed1i m\u1eb7t v\u1edbi th\u1eed th\u00e1ch<br>2) Quy tr\u00ecnh: gi\u1ea3i th\u00edch c\u1ee5 th\u1ec3, l\u00fd do h\u00ecnh th\u00e0nh th\u00e1ch th\u1ee9c ho\u1eb7c ph\u00e1t tri\u1ec3n gi\u1ea3i ph\u00e1p<br>3) K\u1ebft th\u00fac: K\u1ebft lu\u1eadn l\u00e0 g\u00ec? Ho\u1eb7c c\u1ea7n ph\u1ea3i th\u1ef1c hi\u1ec7n h\u00e0nh \u0111\u1ed9ng n\u00e0o?<br>3. \u0110\u01a1n gi\u1ea3n: \u0110\u1eebng th\u1ea3o lu\u1eadn d\u00e0i d\u00f2ng, nh\u1eefng \u0111i\u1ec3m ch\u00ednh (ti\u00eau \u0111\u1ec1 \u0111o\u1ea1n v\u0103n) ph\u1ea3i r\u00f5 r\u00e0ng trong nh\u00e1y m\u1eaft<br>4. H\u1ed7 tr\u1ee3 th\u1ef1c t\u1ebf: D\u1eef li\u1ec7u ho\u1eb7c th\u00f4ng tin chi ti\u1ebft c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111\u00ednh k\u00e8m d\u01b0\u1edbi d\u1ea1ng t\u1ec7p \u0111\u00ednh k\u00e8m<br>2. C\u00e1ch n\u00f3i chuy\u1ec7n (c\u00e1ch chia s\u1ebb trong c\u00e1c cu\u1ed9c h\u1ecdp)<br>Th\u1ea3o lu\u1eadn nh\u00f3m \u0111\u1ed9t ph\u00e1: L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 chia s\u1ebb trong cu\u1ed9c h\u1ecdp?<br>1. C\u00f3 th\u00f4ng tin<br>1) 3 \u0111i\u1ec3m<br>2) M\u1ed7i lu\u1eadn \u0111i\u1ec3m c\u1ea7n c\u00f3 y\u1ebfu t\u1ed1 d\u1eabn ch\u1ee9ng t\u01b0\u01a1ng \u1ee9ng<br>2. c\u00f3 tr\u1eadt t\u1ef1<br>1) \u0110\u1ed1i m\u1eb7t v\u1edbi th\u1eed th\u00e1ch<br>2) Ph\u00e2n t\u00edch nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 c\u1ee7a v\u1ea5n \u0111\u1ec1 v\u00e0 ph\u00e2n t\u00edch c\u00e1c gi\u1ea3i ph\u00e1p ti\u1ec1m n\u0103ng<br>3. K\u1ebft lu\u1eadn<br>3. Th\u00fa v\u1ecb<br>1) L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 thu h\u00fat kh\u00e1n gi\u1ea3 ngay t\u1eeb \u0111\u1ea7u?<br>Tr\u01b0\u1eddng h\u1ee3p: L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 thu h\u00fat s\u1ef1 ch\u00fa \u00fd c\u1ee7a kh\u00e1n gi\u1ea3<br>2) C\u00e1ch s\u1eed d\u1ee5ng c\u00e1c h\u00ecnh th\u1ee9c thuy\u1ebft tr\u00ecnh kh\u00e1c nhau ngo\u00e0i PPT, b\u1ea3ng tr\u1eafng ho\u1eb7c c\u00e1c \u0111\u1ea1o c\u1ee5 kh\u00e1c<br>3) C\u00e1i k\u1ebft c\u00f3 b\u1ea5t ng\u1edd kh\u00f4ng?<br>B\u00e0i t\u1eadp m\u00f4 ph\u1ecfng: B\u00e0i ph\u00e1t bi\u1ec3u gi\u1edbi thi\u1ec7u h\u1ed9i ngh\u1ecb d\u00e0i 3 ph\u00fat<\/p>","protected":false},"excerpt":{"rendered":"<p>Kh\u00f3a \u0111\u00e0o t\u1ea1o k\u1ef9 n\u0103ng giao ti\u1ebfp d\u00e0nh cho nh\u00e0 qu\u1ea3n l\u00fd B\u1ed1i c\u1ea3nh kh\u00f3a h\u1ecdc: \u0110\u1ed1i v\u1edbi ng\u01b0\u1eddi qu\u1ea3n l\u00fd, k\u1ef9 n\u0103ng giao ti\u1ebfp quan tr\u1ecdng h\u01a1n nhi\u1ec1u so v\u1edbi kh\u1ea3 n\u0103ng l\u00e0m nh\u1eefng vi\u1ec7c c\u1ee5 th\u1ec3 c\u1ee7a h\u1ecd. L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 l\u1ea5y \u0111\u01b0\u1ee3c l\u00f2ng tin c\u1ee7a s\u1ebfp, [\u2026]<\/p>","protected":false},"author":1,"featured_media":1112,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"themepark_post_bcolor":"#f5f5f5","themepark_post_width":"1022px","themepark_post_img":"","themepark_post_img_po":"left","themepark_post_img_re":false,"themepark_post_img_cover":false,"themepark_post_img_fixed":false,"themepark_post_hide_title":false,"themepark_post_main_b":"","themepark_post_main_p":100,"themepark_paddingblock":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1100","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-guanli"],"metadata":{"_edit_lock":["1713410137:1"],"_edit_last":["1"],"catce":["sidebar-widgets4"],"_thumbnail_id":["1112"],"views":["449"]},"medium_url":"http:\/\/www.csw-vn.cn\/wp-content\/uploads\/2024\/04\/\u4f01\u4e1a\u5185\u8bad.jpg","thumbnail_url":"http:\/\/www.csw-vn.cn\/wp-content\/uploads\/2024\/04\/\u4f01\u4e1a\u5185\u8bad-150x108.jpg","full_url":"http:\/\/www.csw-vn.cn\/wp-content\/uploads\/2024\/04\/\u4f01\u4e1a\u5185\u8bad.jpg","_links":{"self":[{"href":"http:\/\/www.csw-vn.cn\/vi\/wp-json\/wp\/v2\/posts\/1100","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.csw-vn.cn\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.csw-vn.cn\/vi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.csw-vn.cn\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.csw-vn.cn\/vi\/wp-json\/wp\/v2\/comments?post=1100"}],"version-history":[{"count":1,"href":"http:\/\/www.csw-vn.cn\/vi\/wp-json\/wp\/v2\/posts\/1100\/revisions"}],"predecessor-version":[{"id":1101,"href":"http:\/\/www.csw-vn.cn\/vi\/wp-json\/wp\/v2\/posts\/1100\/revisions\/1101"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/www.csw-vn.cn\/vi\/wp-json\/wp\/v2\/media\/1112"}],"wp:attachment":[{"href":"http:\/\/www.csw-vn.cn\/vi\/wp-json\/wp\/v2\/media?parent=1100"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.csw-vn.cn\/vi\/wp-json\/wp\/v2\/categories?post=1100"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.csw-vn.cn\/vi\/wp-json\/wp\/v2\/tags?post=1100"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}